Fundata Canada Inc. Multi-year Accessibility Policy and Plan

Introduction

The 2022-2027 accessibility plan outlines the policies and actions that Fundata Canada Inc. will put in place to improve opportunities for people with disabilities. We strive to meet the needs of our employees and customers with disabilities and work hard to remove and prevent any barriers to accessibility.

Fundata Canada Inc. is committed to fulfilling requirements under the Accessibility for Ontarians with Disabilities Act. This accessibility plan shows how we will play our role in making Ontario an accessible province for all Ontarians.

Statement of Organizational Commitment

Fundata Canada Inc. is committed to ensuring equal access and participation for all. We are committed to treating everyone in a way that allows them to maintain their dignity and independence.

We are committed to meeting the needs of people with disabilities in a timely manner. We will do so by preventing and removing any barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Customer Service

Fundata Canada Inc. has created and put in place a customer service plan that:

  • Considers a person’s disability when communicating with them

  • Allows assistive devices in the workplace

  • Allows service animals

  • Welcomes support persons

  • Notifies customers when accessible services are not available

  • Invites customers to provide feedback (by e-mail, telephone, or in person)

Fundata Canada Inc. has trained its staff on accessible customer service.

Information and Communications

Fundata Canada Inc. is committed to making our information and communications accessible to everyone.

Accessible Formats and Communication Supports

Upon request, Fundata Canada Inc. will provide accessible formats and communications supports related to information about our goods and services. Fundata Canada Inc. will consult with the person on their accessibility needs and develop a process for responding to requests. We have incorporated language into marketing materials stating that accessible formats will be provided upon request.

Emergency Procedures, Plans or Public Safety Information

Fundata Canada Inc. will provide public safety information related to the emergency procedure or plans in an accessible format upon request.

Accessible Websites and Web Content

Fundata Canada Inc.’s internet websites and web content conforms to World Wide Web Consortium Web Content Accessibility Guidelines (WCAG).

Feedback

To comply with the AODA Customer Service Standard, Fundata Canada Inc. has put in place an accessible feedback process to receive and respond to feedback from customers and members of the public who have a disability. Here’s how you can share your feedback with us:

You can e-mail us at: hr@fundata.com, call us during regular business hours at 416-445-5534, deliver written feedback in-person to Fundata Canada Inc. reception, or send it via mail to:

Fundata Canada Inc.
38 Lesmill Road
Toronto, Ontario, M3B 2T5

Employment

Recruitment and Selection

Fundata Canada Inc. is committed to fair and accessible employment practices. We have taken the following steps to notify the public and our staff that, when requested, Fundata Canada Inc. will accommodate persons with disabilities during the recruitment and selection processes:

  • Make job applicants aware that we will accommodate disabilities during the selection process

  • If an applicant requests accommodation, we will consult with them and make adjustments according to their needs

  • Notify successful applicants of our policies for accommodating employees with disabilities

Information for Employees

Fundata Canada Inc. has taken the following steps to ensure employees are aware of our organization’s policies for supporting employees with disabilities:

  • Inform employees about policies when:

    • New employees are hired

    • Changes are made to policies

Training

Fundata Canada Inc. is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities.

Fundata Canada Inc. has developed and provided training for all employees within the organization. This training covers the requirements of the accessibility standards as well as the Human Rights Code.

Appropriate records are kept of the training program. In the case that policies and procedures change, additional training will be provided to staff.

Design of Public Spaces

Fundata Canada Inc. will meet accessibility laws when building or making major changes to public spaces.

Other

Fundata Canada Inc. will modify or remove an existing policy that does not respect and promote the dignity and independence of people with disabilities.

For More Information

For more information on our accessibility plan, or to request this accessibility plan in an accessible format, please contact Katie Andrien at katie.andrien@fundata.com.

Standard and accessible formats of this document are free on request.